Klodie Zengbé (“Klodie”)
2/5
Don't waste your time and your money. The experience was nothing short of deplorable and disgraceful.
The manicure, which is supposed to precede the nail application, was simply rushed through - or should I say, non-existent!
The technician failed to prepare my nails before putting the extension. There was no filing or cuticle removal. I raised this issue several times during the session as I have been getting my nails done for quite some time now and am familiar with the overall process.
This resulted in uneven nails and an overall sloppy appearance. Some nails were flat while others were raised. Additionally, because the manicure wasn't done properly, the skin around my fingers was left untouched. dry and not clean.
Throughout the session, both managers at the salon, who were working alongside the technician, pointed out flaws in the application multiple times. At the end, I had to request hand oil because my cuticles were visibly dry. Moreover, I left with colour residue around my nails (see picture).
When selecting a colour, I initially chose a design that required additional charges, to which I agreed. However, during the nail application process, I decided to change to a simple dark green colour, as evidenced by the photo provided.
At the end, I was charged an additional €5 for the special colour, which was unjustified. I expressed my dissatisfaction, showed them the unsatisfactory result of the application, the visible cuticles, and the uneven nails. To my dismay, the manager just denied any wrongdoing and claimed not to see any issues. I left before getting really angry and causing drama.
